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Session Overview

In this half day workshop we will explore a model of communication that focuses on identifying and using patterns of thought that influence a person’s behaviour as a means of improving the quality and effectiveness of their communication. This session will introduce you to the principles of this model and how to understand how the use of communication techniques can increase your professional and personal communication and effectiveness.

Who’s it For?

Anyone who is interested in knowing more about communication and how you can improve the way you do it; People who want to increase their understanding, performance and communication effectiveness with colleagues and clients by using some simple steps and techniques.

What’s Covered?

Welcome to Communication
  • ​Interesting facts about communication

  • Barriers to communicating

  • Body Language

  • Linguistics

  • Voice tone

Influencing and Persuading

  • ​Explore ways to influence and persuade others

  • A chance to practice influencing

  • Action planning for the future – use of this technique​

Using Your Understanding of Self and Others for Truly Effective Communication

  • ​Internal Representation Types

  • Understanding your Representation Type

  • Understanding others Representation Type​

  • ​Building Rapport

  • Building Rapport through physiology

  • Indicators of Rapport​

Session Benefits

  • ​A good first introduction the benefits of communicating more effectively

  • Understanding how you communicate

  • Learn a variety of techniques for communicating at your best

Workshops are delivered by experienced training and development professionals

Date & Venue

Date will be agreed once booking has been confirmed.
This training course can be run at your premises or we can provide a training venue.

Contact Details

For more information and costs please contact us on 0345 4599710 or email

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