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HR for PA's and Administrative Personnel - 1 DAY

Session Overview

With  day-to-day HR administration being delegated to Personal Assistants and administrative personnel, especially in small and medium sized organisations, these roles are evolving. Therefore, it is important for such employees to have a strong understanding of HR issues and how to deal with them effectively and appropriate. This session will help participants be able to do so by providing ample coverage of key HR topics and as a result, participants will feel more confident and better prepared to tackle HR. 

Who’s it For?
This session will benefit all those who are currently in a Personal Assistant, secretarial or an administrative role and are required to take or, indeed, seeking out more responsibility in matters pertaining to Human Resources.

What’s Covered?


  • ​Understanding the purpose, value and objectives of the HR agenda.

  • Where it fits into the organisations business plan.

  • HR qualifications

The Basics

  • Discrimination

  • Fair recruitment/Using agencies

  • Induction planning

  • Family/Carers leave

  • Employee Handbooks

Managing Performance

  • ​Absence trends

  • Return to work interviews

  • Appraisals

  • Disciplinary and Grievance

  • Employee reward

  • Learning and Development

Putting it all into Practice

  • ​Using realistic scenarios, participants will have the chance to discuss their own businesses to “Ask the expert” their views on their key issues.

  • Action-planning for the future


Session Benefits

  • A strong grounding in all the 'basics' of HR. 

  • An understanding of how to deal with performance management.

  • Guidance on how to implement this knowledge in a practical manner and adapt it to the requirements of a participant's organisation. 

  • Realistic practice in which to hone and perfect newly-learned skills. 

Date & Venue
Date will be agreed once booking has been confirmed.
This training course can be run at your premises or we can provide a training venue.

Contact Details
For more information and costs please contact us on 0345 4599710 or email

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