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Unions – Working in Partnership


Due to the decline in union membership, many line managers and HR professionals have little or no experience of working within a unionized environment. However, union recognition is now increasing and union members and their representatives have extensive rights in the workplace, whether or not the union is officially recognized. 

Who’s it For? 

  • This Working in Partnership with Unions course is suitable for all skill levels and backgrounds. Whether you want to advance your career prospects, learn a new skill, or broaden your educational horizons 

What’s Covered? 

Negotiation Techniques 

  • Option based. What is an option-based negotiation? Understand what this type of negotiation means for the process as a whole. Be able to confidently explain what option-based negotiation is and how it works. 

  • Interest based. What is interest-based negotiation? Confidently be able to explain what happens in an interest-based negotiation and what the negotiation means for the whole process. 

  • Traditional. What is traditional negotiation? Understand what traditional negotiation is, what it entails and how it affects different people. Be able to explain why this method may be used. 

Negotiation Skills  

  • Establishing objectives. It is important to know how to establish objectives within negotiations. Understand what this means and what sort of objectives you should be looking to establish. Be able to explain why we like to make our objectives known. 

  • Preparation. Understand what preparation has to go into negotiation and why this preparation is so important. Be able to explain the impact that it has on the whole process. 

  • Questions to ask. What questions should you be asking during a negotiation? Understand how important it is to ask questions and what situation requires questions. Be able to explain what questions should be asked and be able to adapt to any scenario. 

Negotiation Behaviours 

  • Assertiveness. It is important to be assertive while negotiating. Understand why it is so important and the impact it can have on the outcome. Be able to explain why assertiveness may be used during negotiation and why it can sometimes be a bad idea. 

  • Clear communication. How important is clear communication within a negotiation? Understand what can happen if clear communication is not used and be able to explain the impact that this will have on the eventual outcome. 

  • Understanding different behaviours. Everyone has different behaviours and ways of expressing things. Understand why this is the case and what different people can bring to different situations. 

Conducting Negotiations  

  • Releasing information. Understand what contributes to releasing information and be able to explain why it may aid a negotiation. Understand that sometimes it may not be the solution. 

  • Confidentiality. Understand how important this is whilst conducting negotiations and what can happen if you were to break it. Be able to explain the impact of confidentiality on negotiations and how to best make sure your information is confidential. 

  • Closure. Understand and be able to confidently explain how important closure is for negotiations. Be able to explain why it is so important and what contributes to a good closure. 

Session Benefits 

  • Providing a clear understanding for trade union representatives of how organizations develop their strategies 

  • Developing understanding on the part of the leadership team and other key staff of the role of the trade unions and joint working. 

Date & Venue

Date will be agreed once booking has been confirmed.
This training course can be run at your premises or we can provide a training venue.

Contact Details

For more information and costs please contact us on 0345 4599710 or email

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