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Super Supervising - 3 Day Workshop

Session Overview

The step up to manager, supervisor or team leader is always a big one… expectations are high from your seniors, your peers and your team. This workshop is designed to give participants the essential skills required of them and boost confidence as they progress in their first management role. It will ensure new managers get off to a flying start in their management careers.

Who’s it For?

Anyone who is about to be appointed or who has recently been appointed to their first management, supervisory or team leader role and wants to “hit the ground running.” The workshop will also suit those who aspire to such a role within the next 12 months and those who may have been in such a role for a few months but have had no formal development.

What’s Covered?

Introduction to Super Supervising

  • ​The importance of the role and your responsibilities

  • The expectations of others

  • Explore different management Styles – the 3 M’s

  • Gaining the respect of your team​

Managing Your Time

  • ​​Importance vs. urgency

  • Prioritisation

  • Delegation

  • Procrastination

  • Organising your desk

Personal Skills

  • ​Getting the communication right

  • Questioning skills

  • Listening skills

  • Influencing others

  • Influencing upwards

Managing Performance

  • ​Setting goals and objectives

  • Monitoring performance

  • Reviewing performance

  • Giving feedback

  • Receiving feedback

Developing Individuals

  • ​Identifying individual development needs

  • Coaching for success

  • Developing through delegation

  • Boosting morale and motivation​

Developing the Team

  • ​The stages of team development

  • Running effective team meetings

  • Team working – using the strengths of the team to best effect

Session Benefits

  1. ​Clear understanding of the responsibilities of the role

  2. Development of key management skills required for managing oneself

  3. Development of key management skills required for managing others

Workshops are delivered by experienced training and development professionals

Date & Venue

Date will be agreed once booking has been confirmed.
This training course can be run at your premises or we can provide a training venue.

Contact Details

For more information and costs please contact us on 0345 4599710 or email

Next Steps

  • ​Reflection time

  • Identifying areas for further development

  • Identifying your support network

  • Action planning for the future

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