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Questioning Skills - 1 Day Workshop

Session Overview

This session will be an interactive workshop focusing on developing your questioning skills to improve your own effectiveness at work. During the day you will learn what effective questioning is, why it is important and how to use the skills most effectively within the workplace.


Who’s it For?

This is an essential skill for all members of staff and will equip them to be more effective at finding and clarifying information and digging deeper into the real causes of conflict. Good questioning skills are an essential skill for anyone considering Coaching, Mediation or Mentoring.

What’s Covered?

What are Questioning Skills?

  • ​Why are you asking so many questions?

  • Different types of questions and when to use them?

  • Be clear what your aim is?

  • How to develop the skills?

What is the Science Behind Questioning?

  • Relevant Research

  • How has questioning developed?

  • Why are good questioning skills important within the modern workplace?​

How Do I Demonstrate Active Listening?

  • ​Dangers of questioning during mediation

  • How to keep ‘yourself’ out of the questions?

  • Why ask questions at all?

Practice Makes Perfect​​

  • ​Some short role-plays to help you practice the different skills.

  • Feedback from your colleagues

  • Dealing with specific issues

Next Steps

  • ​A chance to discuss the different situations you face at work and how these skills will improve both you effectiveness and confidence in dealing with different situations.

  • Build your personal action plan to ensure success

Date & Venue

Date will be agreed once booking has been confirmed.
This training course can be run at your premises or we can provide a training venue.

Contact Details

For more information and costs please contact us on 0345 4599710 or email

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