It is a long shot but I URGENTLY need 2-3 Trainers who must have a background in systems training and/or IT Training to go to Coventry for:
8 March 9am-5pm
11/12/13/14/15 March - not sure what times yet
Delivery: 8am – 4pm
Possibly more work.
Transport for London (TfL) are shortly introducing a new ‘Ultra Low Emission Zone’ scheme in central London. This means that vehicles driving into the centre of London that do not meet the new emissions criteria will have to pay a charge. Capita administer the scheme on behalf of TfL and the Back Office operations are based in Capita Offices in Coventry.
The training for this involves delivering content to new employees that will be working in a variety of different roles encompassing:
Dealing with email queries from customers about their TfL account or general queries
Processing images of vehicles that are captured in the central London zone
Responding to representations that customers send in to us to challenge a penalty charge notice that they have received when they have not paid the charge
General administration of customer’s accounts and also penalty charges.
Please call me 07930 394877 and leave a message and email your CV in word to firstname.lastname@example.org
Just to manage expectations… Please be aware that if you are successful in your application that as part of the vetting process for our clients you will be asked to complete various checks including holding current business insurances.
The costs of these checks are minimal but will be at your expense and only once the work is confirmed.