Introduction to Leadership and Management

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Aim

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To introduce you to the fundamentals of leadership and management.

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Objectives

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• At the end of the workshop you will be able to…

• Describe the challenges of leading and managing

• Define leadership and management

• List the duties and responsibilities of a manager

• State the skills required

• Think strategically

• Describe the different ways that people are motivated

• Develop your team to work better together

• Delegate effectively

• Set objectives that get things done

• Give structured feedback on poor performance

• Deal with difficult situations

• Communicate more clearly

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