Coaching for Great Performance - 1 Day

Session Overview

These days, managers and supervisors can no longer rely entirely on the training department to fulfill every development need for their people. Increasingly, responsibility lies with the direct line manager to coach and develop their teams. This workshop will cover all the key skills required to coach people effectively, leaving participants confident and eager to try out their new found coaching skills.

Who’s it For?
Anyone who has responsibility for developing individuals. Managers, supervisors and internal business coaches who want to develop and raise the capability of individuals in their team.

What’s Covered?

An Introduction to Coaching

  • ​What is coaching?

  • The difference between coaching, mentoring and training.

  • The benefits of getting coaching right.

  • Coaching as a tool to encourage high performance

Key Coaching Skills

  • Observation Skills

  • Questioning Skills

  • Listening Skills

  • Feedback Skills

  • Setting clear and achievable objectives.

The Coaching Process

  • A simple 4 stage coaching process to follow – The GROW Model.

  • When to use coaching and who to use it with.

  • How to document sessions.

  • The importance of the follow-up.

Putting it all into Practice
  • ​Using real issues, participants will have the chance to practice coaching in a safe environment and receive quality feedback from an experienced facilitator.

  • Action planning for success.


Session Benefits
Clear objectives will be set at appraisals for all team members which will link to the overall business plan.
The delegates will have the confidence to actually deliver appraisals not just a talk about them!

Date & Venue
Date will be agreed once booking has been confirmed.
This training course can be run at your premises or we can provide a training venue.

Contact Details
For more information and costs please contact us on 0345 4599710 or email